IT Services - Support - Maintenance
IT Service is more a collective Term with many different specification. We would like to divide IT Services in our Business into 3 major Categories, IT Service & Maintenance, reactive & proactive, managed IT Services and End User Support.
IT Service on Demand. We come to help when you call us. Upon request our Engineer will be dispatched, when available.
We are using IT Monitoring Systems like Zabbix detect Problems or potential System failure, before they can harm your System or disturb your Business.
With anyDesk we are able to remote Support all your Devices, where aver you need us.
To Track our Services we are using a Ticketing System, where each Service case will be registered and progress recorded.
Those Tickets are shared in an interactive way with our Customer